We collect information in two ways: if and when you provide information to us, automatically through operating our Services.
Examples of information that you have to provide to us in order to operate the Services include your name and email address.
Examples of information that are collected automatically include log information such as: web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information.
Dispatch does not use any intermediary servers to connect your device to your mail server; your device connects directly to your mail server to fetch and send email.
Because of that, we do not store your credentials anywhere else besides in the secure keychain of your device. Your credentials are never transmitted anywhere else besides to your own mail server for authentication.
Your email address is required to log you into your mail account in order to use the functionality of our Services. Your name identifies you to your recipients in emails that are sent out using our Services.
All information collected automatically are used to operate and improve our Services, as well as to facilitate development decisions.
Our mobile app uses Microsoft's HockeyApp to provide crash reporting and basic analytics, which automatically sends us crash logs that do not contain any personally identifiable information after a crash. We do not share any of your Data with Microsoft.
However, if you have turned on diagnostic logging in Dispatch settings, these crash logs will contain information that may be personally-identifiable, including your email address(es) and in some cases, subjects of your emails. Diagnostic logging is disabled by default and should only be enabled when advised by us, and only if you are comfortable to do so.